AccelaStudy® AI Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the AccelaStudy® AI application and related services (collectively, the "Service") provided by Renkara Media Group ("Renkara," "we," "us," or "our").

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

If you are under 18 years of age (or the age of legal majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

2. Eligibility

You must be at least 13 years old to use the Service. Users under 13 may only use the Service if a parent or legal guardian creates the account and provides verifiable parental consent in compliance with the Children's Online Privacy Protection Act (COPPA). See our Privacy Policy, Section 11, for details.

For users in the European Economic Area (EEA) or United Kingdom (UK), the minimum age for consent to data processing may be up to 16, depending on your Member State. Where the user is below the applicable age, consent from the holder of parental responsibility is required.

3. Account Registration and Security

3.1 Account Creation

To access certain features of the Service, you must register for an account. You may register using:

• An email address and password
• Apple Sign-In
• Google Sign-In

You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at support@renkara.com if you become aware of any unauthorized use of your account.

We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

4. Use of the Service

4.1 License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial educational purposes.

4.2 Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Reverse engineer, decompile, or disassemble any part of the Service
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or its infrastructure
• Use automated means (bots, scrapers, etc.) to access the Service
• Reproduce, distribute, or create derivative works from the Service's content without our express written permission
• Use the Service to transmit malware, spam, or other harmful content
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity

4.3 User-Generated Content

You retain ownership of any study sets or custom content you create within the Service ("User Content"). By creating User Content, you grant Renkara a non-exclusive, worldwide, royalty-free license to store, process, and display your User Content solely for the purpose of providing the Service to you.

We do not claim ownership of your User Content, and we will not use it for purposes unrelated to providing the Service without your consent.

4.4 Testimonials and Marketing Consent

If you submit a testimonial through the Service (for example, via your profile page), you may optionally grant Renkara permission to reproduce that testimonial in marketing materials by checking the "Allow Renkara to use this testimonial in marketing" box, or equivalent control, when you submit it ("Marketing Consent").

When you grant Marketing Consent, you grant Renkara a non-exclusive, worldwide, royalty-free, sublicensable license to reproduce, display, adapt (including for length and clarity), and distribute the testimonial, together with your display name and avatar image as they appear in your profile at the time of display, in any medium and for any promotional or marketing purpose connected to the Service. You represent and warrant that the testimonial is your own original work and that you have the right to grant this license.

Revocation: You may revoke Marketing Consent at any time by editing the testimonial to remove consent, by deleting the testimonial entirely, or by emailing legal@renkara.com. Revocation takes effect prospectively: we will remove the testimonial from materials we control promptly (typically within fourteen days), but revocation does not require us to recall copies of materials already distributed (for example, print collateral already in circulation, or social posts already reshared by third parties).

If you do not grant Marketing Consent, your testimonial is used solely within the Service and for internal product purposes; we will not publish, quote, or otherwise use it externally.

5. Subscriptions and Purchases

5.1 In-App Purchases

Certain features of the Service may require a paid subscription or one-time purchase, processed through the Apple App Store. All purchases are subject to Apple's terms and conditions.

5.2 Pricing and Billing

Subscription prices are displayed in the Service before purchase. Subscriptions automatically renew unless you cancel before the end of the current billing period. You can manage your subscription and cancel auto-renewal through your Apple ID account settings.

5.3 Refunds

Refund requests for App Store purchases must be directed to Apple, as they control the billing relationship. We do not process refunds directly.

6. Intellectual Property

6.1 Our Content

The Service, including its design, text, graphics, interfaces, code, and all content provided by Renkara (excluding User Content), is owned by Renkara and is protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

6.2 Trademarks

"AccelaStudy," "Renkara," and associated logos are trademarks of Renkara Media Group. You may not use these trademarks without our prior written consent.

7. Data Protection and Your Rights

We are committed to protecting your personal data and respecting your privacy rights. This section summarizes key commitments; our Privacy Policy provides full details.

7.1 GDPR Data Subject Rights (EEA/UK Users)

If you are located in the EEA or UK, you have the following rights under the General Data Protection Regulation:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your personal data ("right to be forgotten")
• Port your data to another service in a structured, machine-readable format
• Restrict processing in certain circumstances
• Object to processing based on legitimate interest or for direct marketing
• Withdraw consent at any time where processing is based on consent

We will respond to all rights requests within 30 days.

7.2 Right to Delete Your Account and Data

You may delete your account and all associated personal data at any time by:

• Using the account deletion feature in the app's settings, or
• Emailing privacy@renkara.com

Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law (e.g., financial records related to purchases).

7.3 Data Portability

You may request a copy of your personal data in a structured, commonly used, machine-readable format (a ZIP archive containing per-section JSON files). To make a data portability request, contact privacy@renkara.com.

7.4 Consent Withdrawal

Where we process your data based on consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

You can withdraw consent by:

• Clicking "Unsubscribe" in any marketing email
• Adjusting your preferences in the app settings
• Emailing privacy@renkara.com

7.5 U.S. Law and Government Access

The Service is operated from the United States by a U.S.-incorporated entity. As such, Renkara and its U.S.-based infrastructure providers are subject to U.S. law, including the Clarifying Lawful Overseas Use of Data Act (CLOUD Act), the Stored Communications Act, the Foreign Intelligence Surveillance Act (FISA), and other laws that may require disclosure of user data to U.S. government authorities.

By using the Service, you acknowledge that your data may be accessed by U.S. authorities pursuant to valid legal process, regardless of where the data is physically stored. Our Privacy Policy, Sections 6.2 and 7.2, describe in detail our commitments regarding government data requests, including our policies on legal review, challenging overbroad requests, and user notification.

For users in the EEA and UK, our Privacy Policy, Section 7.3, describes the supplementary measures we implement to protect your data in light of these U.S. legal obligations.

7.6 Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we commit to:

• Notifying the relevant supervisory authority within 72 hours of becoming aware of the breach (per GDPR Article 33)
• Notifying affected users without undue delay where the breach poses a high risk (per GDPR Article 34)
• Notifying affected California residents as required under California Civil Code § 1798.82

8. AI-Generated Content

Learning content in the Service is generated by artificial intelligence and may contain errors. This includes lessons, questions and answer options, answer explanations, flashcards, scenarios, case studies, glossaries, exam tips, and labs. It is study material. It is not professional, legal, medical, financial, or academic advice, and it is not a substitute for an official curriculum, an accredited course of instruction, a certification vendor’s own materials, or the judgment of a qualified professional.

We do not simply publish raw model output. Every item is produced through a multi-stage synthesis and verification process — patent pending — in which candidate content is independently reviewed, adversarially challenged, and checked for support against the source material it was derived from before it is published; content that fails review is regenerated or withheld rather than served to you. This process virtually eliminates factual defects. It does not guarantee their absence, and we do not represent that it does.

Some features generate responses in real time, shaped by what you ask and how you have answered — including the study assistant, personalized lesson framing, and hints. Real-time responses are not subject to the pre-publication review described above and should be treated with correspondingly greater caution. For what is sent to our artificial-intelligence providers when you use these features, see our Privacy Policy, Section 15.

You are responsible for verifying any content on which you intend to rely, particularly where an examination, a certification, a licensing decision, an academic submission, or a professional, financial, or safety consequence depends on it. Examination and certification results depend on many factors outside our control, and we do not guarantee any particular outcome.

If you believe a piece of learning content is wrong, please tell us at support@renkara.com. We review reports and correct or withdraw content we confirm to be defective.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. We do not guarantee any specific learning outcomes from your use of the Service.

WITHOUT LIMITING THE FOREGOING, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO (A) THE APPLICATION, ITS AVAILABILITY, AND ITS FREEDOM FROM DEFECTS; (B) THE ARTIFICIAL-INTELLIGENCE AND MACHINE-LEARNING MODELS USED IN OR BY THE SERVICE, INCLUDING MODELS OPERATED BY THIRD PARTIES AND THE OUTPUT THEY PRODUCE; AND (C) THE LEARNING CONTENT, INCLUDING ITS ACCURACY, COMPLETENESS, CURRENCY, ORIGINALITY, FITNESS FOR EXAMINATION PREPARATION, AND ALIGNMENT WITH ANY PARTICULAR EXAMINATION BLUEPRINT, SYLLABUS, CERTIFICATION OBJECTIVE, OR VERSION OF A CERTIFICATION.

In plain terms: the application may have bugs, the models may be wrong, and the content may contain mistakes despite the verification process described in Section 8. Certification objectives and examination blueprints also change over time, and content that was accurate when it was published may cease to reflect the current examination. We do not guarantee any specific learning outcome, examination score, pass result, or certification.

Nothing in these Terms excludes or limits our liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any liability that cannot be excluded or limited by applicable law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RENKARA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

THE DAMAGES EXCLUDED AND LIMITED BY THIS SECTION INCLUDE, WITHOUT LIMITATION, THOSE ARISING FROM OR RELATED TO A DEFECT OR ERROR IN THE APPLICATION, IN ANY ARTIFICIAL-INTELLIGENCE OR MACHINE-LEARNING MODEL USED BY THE SERVICE, OR IN ANY LEARNING CONTENT OR REAL-TIME RESPONSE THE SERVICE PROVIDES — INCLUDING RELIANCE ON INCORRECT CONTENT, A FAILED OR MISSED EXAMINATION, A LOST OR DELAYED CERTIFICATION OR LICENSING OPPORTUNITY, AN ACADEMIC PENALTY, OR ANY OTHER PROFESSIONAL OR FINANCIAL CONSEQUENCE OF USING THE SERVICE.

These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages.

For EEA/UK users: Nothing in this section affects your statutory rights as a consumer under applicable EU or UK law, including your right to a remedy for non-conforming digital content or services under the Consumer Rights Act 2015 (UK) or the EU Digital Content Directive.

11. Indemnification

You agree to indemnify and hold harmless Renkara, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any User Content you create or submit

12. Governing Law and Dispute Resolution

12.1 For Users in the United States

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles.

Arbitration: Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in the State of Texas. You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action.

Class Action Waiver: YOU AGREE TO WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST RENKARA.

Small Claims Exception: Notwithstanding the above, either party may bring an individual action in small claims court for disputes within that court's jurisdictional amount.

Opt-Out: You may opt out of the arbitration agreement by sending written notice to legal@renkara.com within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts of Texas.

12.2 For Users in the European Economic Area and United Kingdom

If you are a consumer in the EEA or UK:

• These Terms shall be governed by the laws of your country of habitual residence, in addition to mandatory provisions of EU/UK law, including the General Data Protection Regulation (EU 2016/679) and the UK GDPR.
• The arbitration clause in Section 12.1 does not apply to you to the extent it conflicts with mandatory consumer protection laws in your jurisdiction.
• You may bring proceedings in the courts of your country of habitual residence or in the courts of Texas, at your choice.
• You retain all mandatory consumer rights granted by the laws of your jurisdiction, and nothing in these Terms limits those rights.
• You may also use the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr to resolve disputes.

12.3 For Users in Other Jurisdictions

These Terms shall be governed by the laws of the State of Texas, except to the extent that mandatory local laws in your jurisdiction require otherwise. The arbitration provisions of Section 12.1 apply, except where prohibited by your local law.

13. Termination

13.1 By You

You may terminate your account at any time by deleting your account through the app settings or by emailing support@renkara.com. Active subscriptions should be canceled through your Apple ID account settings before deleting your account.

13.2 By Us

We may suspend or terminate your account if:

• You breach these Terms
• Your use of the Service poses a security risk or legal liability
• We are required to do so by law
• We discontinue the Service (with reasonable notice)

Before terminating your account for a breach, we will provide you with notice and an opportunity to cure the breach where practicable, unless the breach poses an immediate risk to the Service or other users.

13.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will delete or anonymize your personal data in accordance with our Privacy Policy, Section 8 (Data Retention). You may request a copy of your data before account deletion (see Section 7.3).

14. Modifications to These Terms

We may modify these Terms from time to time. When we make material changes:

• We will update the "Last Updated" date at the top of these Terms.
• We will notify you by email and/or through a prominent notice within the Service at least 30 days before the changes take effect.
• Where required by applicable law, we will obtain your consent to material changes.

If you do not agree to the modified Terms, you may delete your account before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Renkara regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or failures of third-party services.

16. Contact Us

If you have any questions about these Terms, please contact us:

Renkara Media Group Email: support@renkara.com Legal inquiries: legal@renkara.com Privacy inquiries: privacy@renkara.com

These Terms of Service are effective as of 2026-08-21.Version 2.3.0